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Forum Home > Program Management Professional (PgMP) > Relationship & characterstic difference between program's "expected benefits" & "success criteria" ?

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Fundamentally, "Success Criteria" may / may not have a direct link with program's expected benefits.

For example:

20% improvement in operational efficiency, 30% increase in profit, improved market value etc. can be example of program's expected benefits.

Success criteria could be defined as follows:

Program will be considered successful only "by meeting all the expected benefits within the program schedule & expected quality standards"

In case, the program delivered all the expected benefits but if it don't meet the schedule (or) don't comply with quality then the program's success factor will certainly be under question. Most likely, the program may not be considered successful because it didnt meet the defined success criteria even though the expected benefits are delivered successfully.

February 16, 2015 at 3:51 AM Flag Quote & Reply

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